Payment Options
We gladly accept the following forms of payment:
-
Credit Cards including Visa, MasterCard, American Express, Discover
-
Your card is authorized for the full amount of the purchase when
your order is placed. Actual funds will be collected by Petco
upon shipment of products.
- Petco Pay
- Klarna
- PayPal
- Petco and Unleashed by Petco Gift Cards and eGift Cards
- Petco Perks Rewards, in $5 increments
Sales Tax
By law, we must collect applicable sales tax for orders shipping to
states where we have retail stores. Shipping fees may also be subject to
tax in certain states. The sales tax for an order will be displayed in
the Order Summary once the shipping address has been entered. Sales tax
does not apply to purchases of Donations, Gift Cards and eGift Cards.
Sales tax on purchases subject to promotions may vary by item and by
state, depending on (i) the specific state law applicable to the
transaction, (ii) if a promotion is funded by Petco or its supplier, and
(iii) the terms of Petco’s agreements with its suppliers.
Tax Exemption
For those who qualify for a tax exemption, please submit your request
for exemption by faxing your tax certificate, resale certificate, or
other required documentation to (858) 784-3489. On a cover sheet, be
sure to include your order number. A Tax Specialist will review your
certificate once it has been received. We will notify you by email
within five (5) business days if your request has been approved.
Your order will initially be taxed. Once we've received your request and
it has been approved, we will process a refund back to the original form
of payment for the applicable amount. An automated email will be sent as
confirmation that the refund has been processed. You may also log in to
your account to view the adjustment on the Order Details page. Please
allow up to 10 business days for the refund to appear on your banking
statement.