Credit Cards including Visa, MasterCard, American Express, Discover
Petco and Unleashed by Petco Gift Cards and eGift Cards
Pals Rewards Dollars, in $5 increments
By law, we must collect applicable sales tax for orders shipping to states where we have retail stores. Shipping fees may also be subject to tax in certain states. The sales tax for an order will be displayed in the Order Summary once the shipping address has been entered.
Sales tax does not apply to purchases of Donations, Gift Cards and eGift Cards.
For those who qualify for a tax exemption, please submit your request for exemption by faxing your tax certificate, resale certificate, or other required documentation to (858) 784-3489. On a cover sheet, be sure to include your order number. A Tax Specialist will review your certificate once it has been received. We will notify you by email within five (5) business days if your request has been approved.
Your order will initially be taxed. Once we've received your request and it has been approved, we will process a refund back to the original form of payment for the applicable amount. An automated email will be sent as confirmation that the refund has been processed. You may also log in to your account to view the adjustment on the Order Details page. Please allow up to 10 business days for the refund to appear on your banking statement.
Free Standard Shipping automatically applies to your qualifying minimum online purchase subtotal of $49. No promotion code necessary. Subtotal refers to amount of order before taxes and shipping. All Free Shipping is based on Standard Shipping rates.
Free Shipping Exclusions: Cat litter, dog litter, ice melter, wild bird food, live fish & rock, aquatic gravel and accents; crickets, live food and frozen food; out-of-stock items, Donations, Petco or Unleashed by Petco Gift Cards and eGift Cards; items shipped through white glove delivery or LTL delivery; orders exceeding the maximum weight limit of 300 lbs.; and applicable taxes. Additional exclusions may apply and will be noted on the Product Detail page and/or Shopping Cart.
Cat litter, dog litter, wild bird food, live & frozen food and oversized items may incur an additional per-item shipping & handling fee or surcharge. Additional fees may apply and will be noted on the Product Detail page and/or Shopping Cart.
Did you know? Repeat Delivery orders always ship free. Learn More