Place an Online Order

Modifying or Cancelling an Order

After you have placed an order, there is a very limited time in which you can cancel or modify it. Please call petco.com Customer Care at 1 (877) 738-6742 for assistance.

How to Use Promotion Codes

To use a Promotion Code, enter the Promotion Code into the "Promotion Code" field in the Cart or at Checkout.

• Identify the Promotion Code. It is a string of letters and numbers that appears in your email, advertisement, local ad, etc. (e.g., "circ2")
• Enter the Promotion Code in the box provided in your Cart or in the payment page at Checkout.
• Your discount will be automatically applied to your order when you meet stated Promotion Code requirements.