Corporate Menu

Existing Vendors

Current vendors can visit Petco's Partners Portal at https://petc.traversesystems.com.

This website is the primary source of information on how to do business with Petco Animal Supplies, Inc. ("Petco"), it's wholly owned subsidiary, International Pet Supplies and Distribution, Inc. ("IPSD"), a California corporation, and all other subsidiaries or affiliates of Petco and IPSD.


Prospective Vendors

RangeMe is an online platform that makes it easier for us to discover new products.

How RangeMe works:

  • Create a product profile. The upload process will help you enter all the ley info we need to see.
  • Your product is matched with the right category buyer. Clever technology ensures you're showcasing your assortment to the right person.
  • Buyers review your products. You will receive a notification once your product has been reviewed.

Get started at https://www.rangeme.com/petco .

Petco Supplier Portal Terms and Conditions

Last Updated: 05/20/2026

These Petco Supplier Portal Terms and Conditions (“Terms”) govern your access o and use of the Supplier Admin Center, whether you are acting as a Supplier or as an Authorized User on behalf of a Supplier (capitalized terms are defined below). You acknowledge that you have read, understood, and agree, without limitation or qualification, to be bound by these Terms. If you are an Authorized User accepting these Terms on behalf of a Supplier, you represent and warrant that you have the legal authority to bind the Supplier to these Terms, and all references to “you” in these Terms shall refer to both the Authorized User individually and the Supplier on whose behalf the Authorized User acts, as the context requires.

Your acceptance of these Terms constitutes a binding agreement. If you do not agree to these Terms, you must not access or use the Supplier Admin Center.

These Terms are intended to supplement the Petco Terms of Use, available here.

  1. Changes to these Terms

    Petco reserves the right to modify these Terms at any time in its sole discretion by providing notice to you by email, by posting the updated Terms on the Platform, or by any other reasonable means, as determined by Petco in its sole discretion. Your continued use of the Platform and Supplier Admin Center following the posting of updated Terms constitutes your acceptance of such changes, and it is your responsibility to review these Terms periodically.

  2. Additional Terms

    From time to time, Petco may present you with additional terms that apply to the Supplier Admin Center (the “Additional Terms”). In the event that any Additional Terms conflict with these Terms, these Terms will control.

  3. Definitions

    1. "Authorized User” means any natural person who is authorized by a Supplier to access and use the Platform and the Supplier Admin Center on Supplier’s behalf. An Authorized User may include, without limitation, an owner, officer, director, employee, contractor, or agent of Supplier who has been designated by Supplier to manage Supplier’s account, submit or update Supplier Information through the Supplier Admin Center, or otherwise interact with the Supplier Admin Center in connection with the Supplier’s participation in the Platform. Each Authorized User must be a natural person acting in their capacity as a representative of Supplier and must have the requisite authority to bind Supplier to these Terms and to any transactions or submissions made through the Supplier Admin Center and Platform.
    2. "Platform” means the online marketplace operated by Petco Animal Supplies Stores, Inc. or any of its subsidiaries, divisions, or affiliates (collectively, “Petco”), including all associated websites, applications, tools, interfaces, and services through which Suppliers and Authorized Users may register, list products or services, manage account and payment information, and conduct transactions. The Platform encompasses the Supplier Admin Center, all payment processing functionality, and any related systems or infrastructure provided or made available by Petco to facilitate Supplier participation.
    3. "Supplier Admin Center" means the secure, password-protected Supplier portal operated by Petco and its authorized service providers and accessible through the Platform, through which Suppliers and Authorized Users may upload, submit, review, and update Supplier Information, including banking and financial account information, and manage their accounts in connection with their participation in the Platform. The Supplier Admin Center serves as the primary interface through which Supplier Information is collected and maintained for purposes of payments in connection with Platform transactions.
    4. "Supplier" means any individual, sole proprietor, partnership, limited liability company, corporation, or other legal entity that registers on the Platform for the purpose of offering, listing, or selling products or services through the Platform. Where a Supplier is an individual acting on their own behalf rather than through an Authorized User, that individual shall be deemed both the Supplier and the Authorized User for purposes of these Terms, and all obligations applicable to Authorized Users shall apply to such individual accordingly.
  4. Supplier Representations and Compliance

    You represent and warrant that (a) you have full power and authority to enter into these Terms and to perform your obligations hereunder, (b) your use of the Supplier Admin Center will comply with all applicable federal, state, and local laws, rules, and regulations, including all applicable tax, licensing, and consumer protection requirements, (c) your use of the Supplier Admin Center will not infringe upon or misappropriate the intellectual property or other rights of any third party, and (d) you will not use the Supplier Admin Center for any unlawful, fraudulent, or unauthorized purpose. Petco reserves the right, in its sole and absolute discretion, to verify any information you provide and to refuse, suspend, or terminate your access to the Platform and Supplier Admin Center at any time, with or without cause and with or without notice, if Petco determines, in its sole discretion, that you have breached any provision of these Terms or that your continued participation poses a risk to Petco, its users, or any third party.

  5. Updating Supplier Information

    You may access and update most Supplier Information at any time through the Supplier Admin Center. You are responsible for ensuring that all Supplier Information remains accurate and current with Petco. Petco shall bear no responsibility for any consequences arising from your failure to maintain accurate and up-to-date Supplier Information.

  6. Collection, Use and Disclosure of Information

    1. Collection of Information. To facilitate payment processing and settlement on the Platform, you agree to provide certain information through the Supplier Admin Center (collectively, “Supplier Information”).
      1. Supplier Information that Petco and its authorized service providers collect and process includes Authorized User name, email, Supplier name and contact information, banking and financial account information, and information about how you use the Supplier Admin Center and the devices you use to access it.
      2. If you are an Authorized User submitting Supplier Information on behalf of a Supplier, you represent and warrant that you have obtained all necessary authorizations from the Supplier to provide such information, and that Supplier has consented to the collection, use, and disclosure of such information as described in these Terms. By submitting Supplier Information through the Supplier Admin Center, you represent and warrant that all information provided is true, accurate, and complete, and you expressly authorize Petco and its designated service providers to collect, store, and process such Supplier Information for the purposes described in these Terms. You acknowledge and agree that Petco shall have no liability for any payment errors, delays, or failures resulting from inaccurate, incomplete, or outdated Supplier Information provided by you.
    2. Use and Disclosures of Supplier Information. Petco and its designated service providers will use Supplier Information for purposes of processing and settling payments owed to Suppliers in connection with transactions conducted through the Platform and the Supplier Admin Center. Petco may combine Supplier Information with other information it collects in connection with Supplier’s use of and participation in the Platform. Supplier Information will not be used for any purpose unrelated to payment settlement or other than as set forth herein, unless otherwise required by applicable law or as reasonably necessary to protect the rights, property, or safety of Petco, its users, or the public. Petco may disclose Supplier Information as follows:
      • To its service providers who provide services in connection with the Supplier Admin Center and payment processing.
      • To its fraud prevention partners, for fraud prevention, detection, and investigation purposes and to maintain and improve the security of the Platform and the Supplier Admin Center.
      • To analytics providers, to understand how the Supplier Admin Center is used and improve the payment-related services.
      • In connection with legal matters. Petco may share your information when it believes that the disclosure is reasonably necessary or appropriate under, or to comply with, applicable laws, regulations, legal processes, or legal requests. In such cases, Petco shares information that is relevant to the legal matter.
      • To third parties in connection with a sale or business transaction. Petco may sell or purchase assets during the normal course of business. If another entity acquires Petco or any of its assets, information that it has collected may be transferred to such entity and its advisors leading up to and/or following the transaction. In addition, if any bankruptcy or reorganization proceeding is brought by or against Petco, personal information that it holds may be considered an asset and may be sold or transferred to third parties.
      • To other third parties. Petco will disclose your personal information to other parties at your direction or with your consent. Petco may also disclose your personal information to other parties if it believed it necessary or appropriate either: (a) to protect its operations and those of any of its affiliates; (b) to protect its rights, privacy, safety, or property, and/or those of others; or (c) to allow it to pursue available remedies or limit damages that it may sustain.
    3. In addition, notwithstanding anything to the contrary herein, Petco may aggregate or de-identify Supplier Information such that it no longer reasonably identifies or is linked to any individual Supplier or Authorized User, and Petco may use and share such aggregated or de-identified data for any lawful business or commercial purpose, including analytics, benchmarking, reporting, and product development, without restriction or obligation to you.

  7. California Residents Disclosures and Rights

    1. California Rights. If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended (“CCPA”) regarding your personal information (as defined in the CCPA), subject to applicable exceptions:
      • The right to know what personal information Petco (and its authorized service providers) collects, uses, and discloses about you.
      • The right to request deletion of your personal information, subject to certain exceptions.
      • The right to correct inaccurate personal information.
      • The right to not be discriminated against for exercising any of these rights.
    2. Petco does not sell or share your personal information as those terms are defined under the CCPA

    3. Sensitive Information. Certain Supplier Information, including banking and financial account information, may constitute sensitive personal information under the CCPA. Petco collects and uses such sensitive personal information solely as necessary to process and settle payments in connection with your participation in the Platform including your use of the Supplier Admin Center to provide this information. Petco does not use or disclose sensitive personal information for any purpose other than providing the Supplier Admin Center and the services described in these Terms, and no inference may be drawn about you based on such information beyond what is necessary for those purposes.
    4. Exercising your California Rights. To exercise any of the rights described above, you or an authorized agent may submit a request through our web form. If you are unable to submit your request using the web form, you may email privacy@petco.com. To protect the confidentiality of your personal information and that of others, Petco will only process your request when your identity has been verified. If your request was submitted by an authorized agent, where permitted or necessary to maintain security, Petco may require written proof of the authorized agent’s permission to submit the request on your behalf and may confirm the request directly with you.
    5. Disclosures of Information. Petco discloses your personal information as set forth in Section 6 above.
    6. Retention. Petco will retain Supplier Information for as long as your account remains active and for such additional period thereafter as is reasonably necessary to fulfill the purposes for which it was collected, comply with applicable legal, regulatory, tax, accounting, or reporting obligations, resolve disputes, and enforce these Terms. Upon expiration of the applicable retention period, Petco will delete or de-identify Supplier Information in accordance with its standard data management practices. You acknowledge that certain Supplier Information may be retained beyond account deactivation where required by applicable law or where necessary to complete any pending transactions or obligations. Where Petco de-identifies Supplier Information in accordance with applicable law, or receives such information from a third party, Petco will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted or required by applicable law.
    7. Shine the Light. Petco does not disclose Supplier Information subject to California’s “Shine the Light” law to third parties for their own direct marketing purposes.
    8. Updates to this Section 7. Petco may occasionally update this Section 7 to reflect changes in its practices with respect to the collection, use, and disclosure of personal information and/or changes in applicable law. The “Last updated” date at the top of this page indicates when this Section 7 was last revised. If Petco makes changes to such practices, it will revise the date at the top of these Terms and, in the case of material changes to this Section 7, may provide you with additional notice (such as a notice posted on the Platform or a message delivered to the email address that Petco has on file for you), and seek your consent where required by applicable privacy laws.
  8. Information Security

    Petco employs and maintains reasonable administrative, physical, and technical measures designed to safeguard and protect Supplier Information under its control from unauthorized access, use, and disclosure. You agree to take reasonable measures to protect and secure any credentials, login information, or access mechanisms used to access the Supplier Admin Center, including any passwords, multi-factor authentication credentials, or other security mechanisms associated with your account. You are solely responsible for maintaining the confidentiality of your passwords and login credentials, and you agree not to share, transfer, or disclose such credentials to any unauthorized third party. You are solely responsible for all activity that occurs under your account and for any unauthorized access to or use of your account resulting from your failure to safeguard such information. You agree to notify Petco immediately upon becoming aware of any unauthorized use of your account or any other breach of security.

    Petco shall not be liable for any loss, damage, or liability arising from your failure to comply with the security obligations set forth in this Section 8, and you agree to hold Petco harmless from any claims or losses resulting from unauthorized access to your account that is attributable to your acts or omissions.

  9. Assumption of Risk

    You acknowledge and agree that your use of the Platform and the Supplier Admin Center, including the submission of Supplier Information, is at your sole risk. You assume full responsibility for any and all risks associated with your participation in the Platform and use of the Supplier Admin Center, including risks related to payment processing, data transmission, and the use of third-party service providers. Petco shall not be responsible for any acts or omissions of third-party service providers engaged by Petco in connection with the Supplier Admin Center, payment processing or other services, and you waive any and all claims against Petco arising from or related to the performance or non-performance of such third-party service providers.

  10. Disclaimer of Liability

    PETCO PROVIDES THE PLATFORM, INCLUDING THE SUPPLIER ADMIN CENTER, ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PETCO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, WITH RESPECT TO THE PLATFORM, THE SUPPLIER ADMIN CENTER, AND ANY SERVICES PROVIDED THERETHROUGH. PETCO DOES NOT WARRANT THAT THE PLATFORM OR THE SUPPLIER ADMIN CENTER WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PETCO SHALL NOT BE LIABLE FOR ANY ERRORS, INTERRUPTIONS, DELAYS, LOSS OF DATA, UNAUTHORIZED ACCESS, OR FAILURES IN THE PLATFORM, THE SUPPLIER ADMIN CENTER, OR PAYMENT PROCESSING.

  11. Indemnification

    To the maximum extent permitted by applicable law, you hereby agree to defend, indemnify, and hold Petco and its respective officers, directors, employees, agents, information providers, licensors, licensees, and partners harmless from and against any and all claims, losses, actions, demands, liabilities, damages, costs, and settlements including, without limitation, reasonable legal and accounting fees resulting from, or alleged to result from, your use of the Supplier Admin Center, or your violation of these Terms or any Additional Terms. You shall cooperate with Petco in the defense of any such claim. Petco reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder.

  12. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PETCO OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM AND THE SUPPLIER ADMIN CENTER, REGARDLESS OF THE THEORY OF LIABILITY. PETCO’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF PETCO SHALL NOT EXCEED THE TOTAL FEES PAID TO YOU BY THE MARKETPLACE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER. THIS LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF WHETHER PETCO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. YOU ACKNOWLEDGE THAT THE FEES AND OTHER TERMS OF THESE TERMS REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS SECTION AND THAT THE MARKETPLACE WOULD NOT ENTER INTO THESE TERMS WITHOUT THESE LIMITATIONS ON ITS LIABILITY.

  13. Statute of Limitations

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SUPPLIER ADMIN CENTER MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION ACCRUES. FAILURE TO BRING SUCH CLAIM OR CAUSE OF ACTION WITHIN THE FOREGOING TIME PERIOD SHALL RESULT IN SUCH CLAIM OR CAUSE OF ACTION BEING PERMANENTLY BARRED. THIS LIMITATION SHALL APPLY REGARDLESS OF THE NATURE OF THE CLAIM OR CAUSE OF ACTION AND WHETHER SOUNDING IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.

  14. Rights and Remedies

    Petco reserves the right, in its sole discretion, to (a) modify, suspend, or discontinue the Platform or the Supplier Admin Center, in whole or in part, at any time and without prior notice or liability, (b) withhold, offset, or recoup any amounts owed to you if Petco reasonably believes that you have breached these Terms or that such amounts are subject to dispute, chargeback, or adjustment, (c) investigate any suspected violation of these Terms and cooperate with law enforcement authorities in the prosecution of any unlawful activity, and (d) take any other action Petco deems reasonably necessary to protect its rights, property, or interests or those of its users or third parties. No delay or failure by Petco to exercise any right or remedy under these Terms shall constitute a waiver of such right or remedy.

  15. General Provisions

    1. These Terms constitute the entire agreement between you and Petco with respect to the Supplier Admin Center and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, relating to the Supplier Admin Center.
    2. These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in San Diego County, California, and you hereby consent to the personal jurisdiction of such courts and waive any objection to venue therein.
    3. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent permitted by law.
    4. Petco’s failure to enforce any provision of these Terms shall not constitute a waiver of its right to enforce such provision or any other provision in the future.
    5. Petco shall not be liable for any delay or failure to perform any obligation under these Terms to the extent that such delay or failure is caused by events beyond Petco’s reasonable control, including acts of God, natural disasters, pandemics or epidemics, war, terrorism, civil unrest, government actions or orders, labor disputes, power or telecommunications failures, cyberattacks, disruptions to internet or network infrastructure, failures of third-party service providers or payment processors, or any other event of similar nature or effect. During any such event, Petco’s obligations under these Terms shall be suspended to the extent affected, and the time for performance shall be extended for a period equal to the duration of the event. Petco shall use commercially reasonable efforts to resume performance as soon as practicable following the cessation of the force majeure event.
    6. You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of Petco, and any attempted assignment without such consent shall be null and void. Petco may freely assign these Terms without restriction.
  16. Contact Information

    If you have any questions regarding these Terms, please contact Petco using the information below. Petco is not responsible for requests or correspondence lost or delayed in the mail or over the Internet.

    Petco Animal Supplies Stores, Inc.
    Attn: Petco.com Terms of Use ‐ Legal Department
    0850 Via Frontera
    San Diego, CA 92127
    Email: law@petco.com