We're here for you so you can be there for them.
Welcome to the Petco family.
Vet-backed and pet parent-trusted since 1965. And always will be.
At Petco, we take pride in our heritage of always doing what's best for pets. You'll still get the excellent product selection, genuine customer care and great prices that defined your experience with Doctors Foster and Smith—plus additional perks like faster shipping, options to shop however you want and 1,400+ stores nationwide to help you care for your pets completely.
We look forward to serving you and your pets.

Frequently Asked Questions
We want to be sure our Doctors Fosters and Smith loyalists get the products, support, and services you love while also enjoying everything Petco offers, like:
- Expansive selection of products at great prices to meet yours and your pets needs
- Faster shipping for online orders, including your pets' prescription medications and food
- Continued commitment to your pet's health and wellness with recently launched nutrition standards
- 1400+ locations nationwide. (Find a store near you) or Buy Online, Pickup in store today!
- In-store services like grooming, training and vet hospitals
- Events at your local Petco, like adoption events, holiday celebrations with your pet and more
- Supporting animal welfare through our Petco Foundation, investing millions in adoption and medical care programs, spay and neuter services, pet cancer research and numerous other lifesaving initiatives.
- Earn 5% back with every purchase starting today! Log in to your account and select "Join Now" in the Pals Rewards section.
If you do not have an active Petco.com account, you can log in using your active Doctors Foster and Smith account email and password to start shopping, view your account information, see any active auto-deliveries, etc. Hover over "My Account" at the top of the page and click Sign In.
Your auto-delivery shipments will continue without interruption through Petco's Repeat Delivery program for all products available on Petco.com. Log in to "My Account" and select "Repeat Delivery" to see active subscription information and reach our support team via live chat or phone with any questions.
Always free shipping, delivered on your schedule, change or cancel any time. AND, if you opt into our Pals Rewards program, you can earn 5% back automatically on every shipment.
If you currently receive active auto delivery shipments for your prescription, we will continue to ship your prescription as scheduled through Repeat Delivery. You can view your prescription details and Repeat Delivery information by logging into your account.
If you do not have auto delivery for your prescription, your prescription details will not be visible in your Petco account at this time. However, we are working with Express Scripts to ensure they receive any open refill information associated with your prescription. For help, please contact support at 1-877-738-6742
For both new orders and refills, simply find what you need in our Pharmacy, click "Add to Cart", then enter your pet and vet information and place your order. We will take care of reaching out to your vet for the authorization and inform you by email when the order has shipped.
For more information about Petco's Pharmacy services, click here.
Petco has partnered with many of the brands you love to ensure we continue to carry the top products and EVEN MORE on Petco.com and in Petco stores nationwide. Shop online now or find a store near you.
If you can't find your product, our Customer Service team is available to chat between 5am - 10pm PST. Just click on Live Help at the top right of Petco.com.
Our support team can help with your Doctors Foster and Smith order returns through 3/22/2019. For assistance with a return, please call 1-877-738-6742.
Get 5% back on every purchase by earning 1 point per $1 spent. When you reach 100 points, get a $5 reward to spend on anything in-store or online.
To join now and start earning, log in to your account and select "Join Now" in the Pals Rewards section.
At Petco, pets are part of our families. This year, we've committed to set new standards for pet nutrition by removing all artificial foods from our shelves. That means no dog or cat food and treats that contain any artificial colors, flavors, or preservatives. Our goal is better health and wellness for the pets we all love. Learn more about these new standards.