Most customers report serious functional flaws, citing that treats and millet sprays fall out easily and the plastic is too flimsy to hold lightweight items securely. Many describe the clip mechanism as either too stiff to load or failing to grip cage bars firmly, causing detachment. Reviewers call it defective and a waste of money, with several stating they would not repurchase. A small number found it works with harder treats or cuttlebones, though these positive experiences are isolated. Overall, widespread functional failures dominate customer feedback.

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