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So Phresh In-Store Refill Advanced Odor Control Scoopable Cat Litter, 16 lbs.

So Phresh In-Store Refill Advanced Odor Control Scoopable Cat Litter, 16 lbs.

Customer must bring refillable SoPhresh bucket to store when picking up
Weight: 
20 X 16 LBS
34 X 30 LBS

Sold in stores only.
Selection varies by store. Check your local store for availability.

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Description

The So Phresh In-Store Refill Advanced Odor Control Scoopable Cat Litter works hard to keep your cat's business discreet so you can enjoy your time together without worrying, "what's that smell?". This extra-absorbing clumping litter contains natural minerals for superior odor control. It also absorbs moisture quickly for lower consumption of cat litter and clumps tightly for convenient, hassle-free removal and cleaning. When it's time to replenish their litter box, you can pop into select Petco locations and reuse this container to refill on litter. That means you're saving money and reducing the amount of plastic destined for landfills. Win-win! All Petco stores have a bin of So Phresh Advanced Odor Control Scoopable Cat Litter. You can bring your So Phresh refillable bucket to your store's refill station to replenish your supply of litter and help reduce packaging waste!

  • - You must bring your refillable bucket into the store to complete your order
  • - Only available for in-store refill
  • - Only available at select Petco locations
  • - Reusable container helps you save and help the environment
  • - Fragrance-free
  • - After purchasing your order, bring your refillable So Phresh bucket into your Petco store. Once in store, scoop litter from the in-store refill bin into your reusable So Phresh bucket. Finally, complete your order at the checkout counter with a Petco partner

Specifications

SKU266515
Primary BrandSo Phresh
Days to ShipShips Next Business Day
Weight20 X 16 LBS
ScentedNo
Personalized Item flagNo
Single/MultipetSingle Pet
ClumpingYes
Litter MaterialClay

Pour enough Petco Scoopable Cat Litter into a clean litter box to cover bottom at least two inches deep. Each day remove all urine balls and solid waste from litter box with a sifting scoop. Dispose of waste in trash receptacle. Do not flush waste down the toilet or any waste system. If scooped daily, the remaining clean litter will not need to be discarded. Simply add fresh Petco Scoopable Cat Litter as needed to maintain at least two inch depth. Always wash your hands thoroughly after handling used litter. Store in a dry place. Caution: Do not use this product as a traction aid because product becomes slippery and slick when wet. This product does not protect users or others against disease bearing bacteria. We would like to remind pregnant women and those with suppressed immune systems that a parasite sometimes found in cat feces can cause toxoplasmosis. Please wash hands thoroughly after handling used cat box litter. Made in USA.

Your purchase cannot be honored if you do not bring your refillable So Phresh bucket.

Description

The So Phresh In-Store Refill Advanced Odor Control Scoopable Cat Litter works hard to keep your cat's business discreet so you can enjoy your time together without worrying, "what's that smell?". This extra-absorbing clumping litter contains natural minerals for superior odor control. It also absorbs moisture quickly for lower consumption of cat litter and clumps tightly for convenient, hassle-free removal and cleaning. When it's time to replenish their litter box, you can pop into select Petco locations and reuse this container to refill on litter. That means you're saving money and reducing the amount of plastic destined for landfills. Win-win! All Petco stores have a bin of So Phresh Advanced Odor Control Scoopable Cat Litter. You can bring your So Phresh refillable bucket to your store's refill station to replenish your supply of litter and help reduce packaging waste!

  • - You must bring your refillable bucket into the store to complete your order
  • - Only available for in-store refill
  • - Only available at select Petco locations
  • - Reusable container helps you save and help the environment
  • - Fragrance-free
  • - After purchasing your order, bring your refillable So Phresh bucket into your Petco store. Once in store, scoop litter from the in-store refill bin into your reusable So Phresh bucket. Finally, complete your order at the checkout counter with a Petco partner

Specifications

SKU266515
Primary BrandSo Phresh
Days to ShipShips Next Business Day
Weight20 X 16 LBS

Reviews

Rating Snapshot

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5 stars

44

4 stars

10

3 stars

4

2 stars

13

1 stars

76

Overall Rating

2.5
29 out of 112 (26%) reviewers recommend this product

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Customers say

Customers overwhelmingly report severe quality decline with excessive dust, poor clumping, and failed odor control. Most describe the litter as "unscopable" and "gravel-like," with clumps breaking apart during scooping. Many link the dust to respiratory issues and cats avoiding the box. Reviewers feel betrayed by the "99.9% dust-free" claim and recent price increases. A small number still value the refill system for reducing waste, and a few report no issues, but these positive voices are vastly outnumbered by widespread dissatisfaction and switching to alternative brands.

Most Helpful Favorable Review

Great litter.

Camber 1951

5 years ago

Used this cat litter for seventeen years. Refillable jugs and staff will fill th...

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36 PEOPLE FOUND THIS HELPFUL

Show Reviews:

5

and

4

Most Helpful Critical Review

For you and your cat’s sake don’t buy it

JR Cat

4 years ago

We have used the Petco cat litter refill for 7 years. Recently, we find the lit...

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186 PEOPLE FOUND THIS HELPFUL

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3

2

and

1

Customer Images

Filter Reviews

1 - 8 of 123 Reviews

24 Ratings-Only Reviews

Horrible litter

Steph

10 days ago
Bad clumping ability and horrible odor control. It's also very dusty. I have had to vacuum around the litter boxes daily since I gave this brand a try. I've only bought it once and will not be buying it anymore.

No, I do not recommend this product.

Helpful?
Response from petco.com:
9 days ago
Customer Care
Hi Steph. We understand your concern regarding So Phresh In-Store Refill Advanced Odor Control Scoopable Cat Litter and the importance of consistent litter performance and dust control. Please contact us through petco.com/contact-us so we can help make it right.

Used this for years, still love it, so do the cats

Elaine C

19 days ago
I have been using this product for years. I don't understand the negative ratings. The clumping is exceptionally good. It only falls apart if you don't scoop regularly, like every day. If you do that, you'll only need to change out the whole litter once a month. The in-store refill makes it a cost-effective and environmentally better solution. Yes, this litter is somewhat dusty and sensitive people might want to wear a mask. Using an air filter nearby can also keep dust down.

Yes, I recommend this product.

Helpful?
Response from petco.com:
18 days ago
Customer Care
Hi Elaine! We're glad you've had such a positive experience with the So Phresh In-Store Refill Advanced Odor Control Scoopable Cat Litter. Our team aims to provide reliable products that offer strong performance and value for every pet and pet parent. Thank you!

product has changed for the worse

Doug

5 months ago
I guess “inflation” got this product too. Have had this for YEARS and now it’s unusable. Every single night I clean the box, my cat’s urine disintegrates into unstoppable pieces. It doesn’t clump anymore! Additionally, as someone else has mentioned, it does not help with the smell anymore either! I have to bring the liter bags directly to the outside trash which I have NEVER had to do. Time to switch brands, so disappointing.

No, I do not recommend this product.

Helpful?
Response from petco.com:
4 months ago
Customer Care
Hi Doug. We never want our customers to be disappointed with a purchase. Please get in touch with us at petco.com/contact-us, so we can help resolve this.

Horrible cat litter

Savannah

5 months ago
Doesn’t clump, puts dust in air, makes my whole house stink even tho I clean it everyday. I have to buy air fresheners every time I purchase this cat litter or my house smells like turds sitting in the sun. Save your money please

No, I do not recommend this product.

Helpful?
Response from petco.com:
5 months ago
Customer Care
We regret that the So Phresh In‑Store Refill Advanced Odor Control Scoopable Cat Litter fell short of your expectations. We recognize the frustration when a product underperforms, especially affecting your home. Your insights on clumping, dust, and odor control are crucial, and we will use them to assess and improve this product. If you'd like further assistance, reach out to us at petco.com/contact-us.

Love it! Works great

Enigmaneddie

6 months ago
I have tried at least 15 different kinds of litter, This one is the BEST! I have 2 cat’s and I love how it all clumps together, it makes it easy to change. By Brother and I we’re buying the most expensive kind, I did like the trays with the automatic cleaning with the crystals, but if you’re not using the automatic cat cleaner with crystals, and this is the cat litter we go to now.

Yes, I recommend this product.

Helpful?
Response from petco.com:
6 months ago
Customer Care
We’re thrilled to hear how much you love the So Phresh Advanced Odor Control litter! Providing effective, reliable solutions for pet parents is always our goal. We’re glad this has become your go‑to choice!

Scented, not fragrance free!

Lapalika

6 months ago
I’ve used this litter for years and have always been happy with it. Why is it now scented? I’ll now need to find a different unscented litter to use. Disappointed.

No, I do not recommend this product.

Helpful?
Response from petco.com:
6 months ago
Customer Care
We never want our customers to be disappointed with a purchase. Please get in touch with us at petco.com/contact-us so we can help resolve this.

Very dusty this last purchase.

Anon Amuse

6 months ago
I've been buying this bulk refill litter for over 5 years because it clumps well and is less expensive. However, there is no consistency to the product's consistency. It is sometimes very dusty and sometimes not. The last time I purchased a refill about a month ago, I didn't notice so much in the store, but when I poured it into the litter box a cloud of dust rose up. This was the worst dust yet. My cat almost immediately stopped covering her waste. She still uses the box but just leaves her poop or pee on top and walks away. The only reason I can think of is that she doesn't like stirring up the dust after I changed the litter.

No, I do not recommend this product.

Helpful?
Response from petco.com:
6 months ago
Customer Care
We value your input and will share your feedback with our team. Please don’t hesitate to reach out to us at petco.com/contact-us if we can assist you further.

My go to

Michol L

7 months ago
I've used this litter a long time. I've not found it to be overly dusty and I greatly appreciate being able to refill the pails. Save a bit of money and help save the planet by not tossing the containers.

Yes, I recommend this product.

Helpful?
Response from petco.com:
7 months ago
Customer Care
We’re so glad this litter has been your go‑to choice! It’s wonderful to hear that the refill option helps save money while also reducing waste. Making life easier for pet parents and better for the planet. Thank you!
1 - 8 of 123 Reviews

Questions

1 - 10 of 13 Questions

I've been trying to order online for in-store pick-up - the SoPhresh refill since I have the 30lb container - but the Petco system won't let me. Thoughts? Thanks, Maryann

  1. Hi, To resolve the system issue and get your order placed immediately, you can contact our Customer Care team at 877-738-6742. We're available daily from 4 AM to 10 PM PST. Thanks.



Is the refill rate only available for people with PetCo accounts? I was told for the first time last week when I went to buy a refill that I needed to pay the full price (AKA cost if you get a new container) because I didn't have an account.

  1. You shouldn't need an account because the refill price is listed right there in the store. As long as you bring in an empty So Phresh container.



Is this litter gluten free? I know they aren't eating it but tracking sticky gluten particles through the house might cause a contamination issue for some humans in our home.

  1. It is clay but whether wheat is added to it is a question that can only be answered by the So phresh people.



Why is the store price higher than the online price?

  1. Online prices are often different so I always take pictures in store and see if online prices are cheaper before I buy. You can check with your app in store if you have cell signal. I believe you can let your cashier know and get online prices if you let them know. Also try taking an advantage of 10-15% off over $50 order in store pick up and do the math which is cheaper.



I've used your refills for years! At the end of December, it's like it went from decent litter to backyard dirt!!! There are rocks in it!! When are you fixing this??

  1. I totally agree with all the reviews that say the nature of this product has changed. It no longer clumps well and odor control is worse too. I have been using this for 10 years. No longer....



Can anyone tell me what happened to the refillable litter in the last month or so? It's noticeably different. It's now super dusty, gravel like, a different color and crappy. Petco, please switch back! I've seen other reviewers mention the same thing.

  1. Hi Dani9. We have not switched formulas or manufacturer. Please check our return policy, https://www.petco.com/returns Thanks,



I’ve refilled my 16 lb containers for 5 years now, and for the last 2+ years at the one store near my area. Today I was told that refills are only supported for 30 lbs containers, but when I asked why I wasn’t given a reason. Is this all locations?

  1. I can't speak about what you were told in your store, but mine still provides refills of the 16 lb containers. But I've begun ordering 40 pound bag refills for $17 and having them delivered. Then refilling the containers at home.



Why can’t I bring in a 30 lbs container I already own to purchase a refill?  We can reduce plastic without having to buy a new So Phresh plastic container specifically.

  1. I'm not sure why they told you that. Perhaps they misunderstood and didn't realize you already had the containers and meant you need to purchase them first before you can refill. People try to show up with various other containers to refill which isn't allowed. But you are able to purchase the 40 pound bags on the website and have them delivered then refill at home. It does not create any "extra" waste. They fill the refill stations in-store using the same bags.



Can I bring in the 30 lb Dual Odor Control (pink lid) for a refill or is this just available for the “Refillable” (green lid) type? 

  1. You can bring in either container for refill, but.. The litter in the refill station is the stuff with the green lid, NOT the multi cat formula.



Is this only for the clay litter or can this be done with the recyclable ones such as paper or grass?

  1. There's a tub of clay litter.  You fill up your container that you purchased previously at the store.  Works very well.



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