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PetSafe Smart Feed Automatic Dog and Cat Feeder

PetSafe Smart Feed Automatic Dog and Cat Feeder

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$212.99
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Description

The PetSafe Smart Feed 2nd Generation Automatic Pet Feeder was designed for pet parents and their pets to bring peace of mind to mealtime. When you download the free, PetSafe Smart Feed app to your smartphone and connect the feeder to your home's Wi-fi, you'll be able to schedule, adjust and monitor your pet's meals whether you're at home or at the office. This updated smart feeder works with your Amazon Echo device so you can quickly ask Alexa to feed your pet a snack hands-free. The new, low food sensor will send a notification to your phone when the feeder is running low on kibble and when it is empty, so you can pick up more kibble on the way home.You can use Amazon Dash Replenishment to automatically reorder your pet's food. The feeder components are top-rack dishwasher safe to make cleaning simple. One feeder can be controlled from multiple family members' smartphones. Multiple feeders also can be controlled from one smartphone within the PetSafe Smart Feed app.

  • - Alexa Enabled - Ask your Amazon Echo device to feed your dog or cat a snack, hands-free, from anywhere in your home
  • - Automatic Replenishment - Use Amazon Dash Replenishment to automatically reorder your pet's food when it's running low
  • - Low & Empty Food Notifications - With the addition of new sensors, the feeder automatically notifies you when food levels are low or if the feeder is empty
  • - Smartphone Compatible - Use the PetSafe Smart Feed app to monitor your pet's meals from anywhere; app requires an iPhone or iPod device iOS 9.0 or later or a compatible Android smartphone 6.0 or later
  • - Slow Feed Option - Slow Feed setting dispenses meals larger than 1/8 cup in small amounts over 15 minutes making it a great solution for pets who tend to eat too quickly
  • - Flexible portions - Schedule up to 12 meals daily that can be dispensed from 1/8 cup to 4 cups to fit your pet's needs; If you need to temporarily stop the feeder from dispensing you can turn off the schedule in the app
  • - Top-Shelf Dishwasher Safe - Lid, hopper, bowl and bowl holder are top-shelf dishwasher-safe for convenient cleaning; Best for cats and small or medium dogs

Please note that the product information displayed is provided by manufacturers, suppliers and other third parties and is not independently verified by Petco.

Specifications

SKU3168811
Primary BrandPetSafe
Days to ShipShips Next Business Day
Weight8.58 LBS
Windows CompatibleNo
IOS CompatibleYes
Blackberry CompatibleNo
OSX CompNo
Smartphone CapableNo
Android CompatibleYes
Water ResistantNo
Primary ColorBlue
Contains BPANo
Personalized Item flagNo
WaterproofNo
Wet Content CompNo
SizeOne Size Fits All
Dry Content CompatibleYes
Sealing LidYes
MaterialPlastic
Lockable LidYes
Water ResistantNo
Allows Remote MonitoringNo
Removable LidYes

US- 1 Year.

The feeder components are top-rack dishwasher safe to make cleaning simple. Feeder includes an AC power adaptor and has a backup battery option using 4 D alkaline batteries (not included). To connect your PetSafe Smart Feed Automatic Pet Feeder to your smartphone app, a 2.4GHz (802.11b/g/n) router is required. Devices that work with the mobile app are iPhones or iPods with iOS 9.0 or later and compatible Android smartphones version 6.0 or later. One feeder can be controlled from multiple family members' smartphones. Multiple feeders also can be controlled from one smartphone within the PetSafe Smart Feed app.

Description

The PetSafe Smart Feed 2nd Generation Automatic Pet Feeder was designed for pet parents and their pets to bring peace of mind to mealtime. When you download the free, PetSafe Smart Feed app to your smartphone and connect the feeder to your home's Wi-fi, you'll be able to schedule, adjust and monitor your pet's meals whether you're at home or at the office. This updated smart feeder works with your Amazon Echo device so you can quickly ask Alexa to feed your pet a snack hands-free. The new, low food sensor will send a notification to your phone when the feeder is running low on kibble and when it is empty, so you can pick up more kibble on the way home.You can use Amazon Dash Replenishment to automatically reorder your pet's food. The feeder components are top-rack dishwasher safe to make cleaning simple. One feeder can be controlled from multiple family members' smartphones. Multiple feeders also can be controlled from one smartphone within the PetSafe Smart Feed app.

  • - Alexa Enabled - Ask your Amazon Echo device to feed your dog or cat a snack, hands-free, from anywhere in your home
  • - Automatic Replenishment - Use Amazon Dash Replenishment to automatically reorder your pet's food when it's running low
  • - Low & Empty Food Notifications - With the addition of new sensors, the feeder automatically notifies you when food levels are low or if the feeder is empty
  • - Smartphone Compatible - Use the PetSafe Smart Feed app to monitor your pet's meals from anywhere; app requires an iPhone or iPod device iOS 9.0 or later or a compatible Android smartphone 6.0 or later
  • - Slow Feed Option - Slow Feed setting dispenses meals larger than 1/8 cup in small amounts over 15 minutes making it a great solution for pets who tend to eat too quickly
  • - Flexible portions - Schedule up to 12 meals daily that can be dispensed from 1/8 cup to 4 cups to fit your pet's needs; If you need to temporarily stop the feeder from dispensing you can turn off the schedule in the app
  • - Top-Shelf Dishwasher Safe - Lid, hopper, bowl and bowl holder are top-shelf dishwasher-safe for convenient cleaning; Best for cats and small or medium dogs

Please note that the product information displayed is provided by manufacturers, suppliers and other third parties and is not independently verified by Petco.

Specifications

SKU3168811
Primary BrandPetSafe
Days to ShipShips Next Business Day
Weight8.58 LBS

Reviews

Rating Snapshot

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5 stars

205

4 stars

45

3 stars

14

2 stars

8

1 stars

21

Overall Rating

4.4
235 out of 266 (88%) reviewers recommend this product

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Customers say

Customers overwhelmingly praise the smart feeder for its intuitive app controls, precise scheduling, and portion customization from one-eighth to four cups. Many highlight the slow-feed feature that prevents overeating and vomiting, remote feeding capability, and low-food notifications as game-changers for busy pet owners. The 24-cup capacity and straightforward setup earn consistent praise. A small group reports Wi-Fi connectivity issues and occasional double-feeding, though most consider these minor trade-offs for the convenience and pet health benefits delivered.

Customer Images

Filter Reviews

1 - 8 of 283 Reviews

10 Ratings-Only Reviews

Giant Paperweight

Q Mongus

18 days ago
Worked until it didn't. It decided one day to lose connection while we were away on holiday, and when we returned, absolutely nothing would work to get it reconnected to the wifi. We tried literally everything, from completely resetting our wifi router to factory settings and attempting to reconnect, to following every single direction the Petsafe website and app had for troubleshooting. Nothing will fix it.

Originally posted on PetSafe

Babysit this thing, or else.

32bit

5 months ago
DO NOT LEAVE THIS UNATTENDED **EVER**, YOU CANNOT TRUST THE APP. IT WILL QUIETLY STARVE YOUR PET AND PRETEND EVERYTHING IS OKAY. If I hadn't been home to notice and troubleshoot the problem, I don't even want to imagine what could have happened. Backstory: power in my area is spotty. Post-blackout, this feeder entered a quiet error state where the app reported everything was fine, feeder online/good connection, but the feeder itself MISSED SCHEDULED FEEDINGS ENTIRELY. Even sending a "snack" through the app didn't work. My poor cat went over 24 hours without food because of this bug and how insidious it was. The app lied to me while my cat was starving, so I just think he's being a little dramatic. Nope. I got it working again afterwards by setting it back up from scratch, but there's ZERO shot I can trust this thing ever again. I'm honestly horrified this was even possible.

Originally posted on PetSafe

Replacement parts

Honey Cat

10 months ago
I purchased this feeder and absolutely loved it for over a year until the white plastic belt has started to crack along the seam. Once it started to crack it would no longer continue to go up the track to dispense the food. I do not see on the website that you can replace the belt. :( Yet you sell a replacement bowl that will never wear out. Please let me know if I can purchase a new belt to bring my feeder back to life and rate you a 5+ star!

Originally posted on PetSafe

App not working

Megan.G

1 year ago
I’m sure the product is great as I have not yet used it. The app will not let me get past email verification on any devices. I’d only recommend this product when they fix the app bugs.

Originally posted on PetSafe

It Works... Until It Doesn’t

LightningFan

1 year ago
I wanted to love the PetSafe Smart Feed feeder. For a while, I did love it. It was reliable, looked good, and took the mental math out of mealtimes for my cat. At first, it was basically a plastic butler, serving up kibble on schedule without fail. But alas, this dream didn’t last. After a couple years of standard, uneventful use, it started skipping meals with mysterious error codes. Because, what pet product wouldn’t you want to build suspense when you have a cat that would literally go through you if there was a meal on the other side? But, I digress. I followed all the troubleshooting instructions, cleaned the thing like it was a new car I wanted to show off, and chalked it up to a one-time mysterious occurrence. Boy was I wrong! Soon after, the unit decided it was done entirely. It told me there was a mechanical error and now it does nothing but sit there taunting me. No more feedings. No more blinking lights. Just a sad, silent monument to what once was. And here’s the thing, it’s not like this feeder is running a marathon every day. The motor turns a few seconds, a couple times a day. That’s it. This isn’t a high-performance appliance that takes a beating every day. So, when it gives up the ghost this early, you can’t help but question the build quality. At this price, I'd expect something that would last more than a couple of years, not one that retires early with full benefits.

Originally posted on PetSafe

poor delivery experience

quantum

1 year ago
When I received the cat feeder, the box was unusually damaged. Both the outer box and the inner packaging were broken. It looked like someone had tried to see what was inside. If I had ordered an iPhone instead, it probably would have been stolen.

No, I do not recommend this product.

Helpful?
Response from :
1 year ago
PetSafe Brand Expert
We&#39;re so sorry to hear you had this issue with your feeder&#39;s delivery! We would recommend reaching out to Petco if there is any damage to your feeder, or the shipping company if only the boxes were damaged. <br /><br />If you have any difficulty with setting up your feeder, please get in touch with us! Our number is 1-800-732-2677, and our hours are Monday through Friday 8 A.M.- 7 P.M. EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/PetSafe.jpeg" alt="PetSafe" title="PetSafe" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->

Awesome feeder

Jess :)

1 year ago
Amazing! I've always wanted to try an automatic feeder, and this one is great. High quality and bowl is large enough for my cat to not feel out of place next to the machine (she can be skittish). Thanks so much!!!

Originally posted on PetSafe

Great but Not Smart Smart...

MasterPhat

1 year ago
The only Assistant support is Alexa... Not sure why the developers wont add Google or SmartThings. Don't buy if you use Google Hub Etc. Waste of Money. If anything add support to work with Third Party Smart Apps like Tuya.

Originally posted on PetSafe

1 - 8 of 283 Reviews

Questions

1 - 10 of 18 Questions

Will this connect to 5g wifi?

  1. You do need 2.4ghz wifi for setup and updates, but can use 5ghz on a day to day basis.



My cat has figured out that she can nudge my existing autofeeder (not this brand) in order to dispense just a little more food. Would this one prevent nudging ?

  1. Ii nudged mine and only 2 morsels of food came out. So, it may not always, just depends on the position of the feeding mechanism.



I bought this and it is working great. I have batteries inside as well as being plugged in. I was wondering if I were away and the router /modem stopped working, would the device still dispense food? Love your produt.

  1. If there is a disconnect to the internet/modem, unfortunately this will not dispense. This is why I always make sure to ask for a sitter if I am away for more than a day/day.5 (well, that and someone to feed my cat her wet food- dry food is not meant to be a cat's whole diet)



Can these be used outside

  1. No, it does not appear to be weatherized for full outdoor use.  It may be suitable for use in a garage or on a covered patio where it will not get wet or be exposed to extreme temperatures.   Otherwise, I would advise inside use is best. 



How do you get the conveyer to stop running so you can set it up? I even tried putting my dogs food in it and all it did was spit it all back out again. I have tried unplugging it for a couple days and still does the same thing.

  1. Sounds defective. Return it.



I have 3 cats. Is the bowl wide enough for all of them to eat at once?

  1. They have an attachment to feed into two different bowls, but it is sold separately.



Can you have two of these feeders with the app to feed two dogs?

  1. Thank you for your great question. You can absolutely program more than one feeder to the same application



Hello is this unit cat tamper proof? My cat will lay on his side and reach into my existing pet safe feeder to wiggle more food out which eventually ruins the plastic dispensing wheel. 

  1. Thank you for this question! While no feeder is completely tamer proof, the PetSafe Smart Feed utilizes a flap inside of the hopper to prevent your cat from tampering with the food inside.



Do I need direct access to the router? I'm a renter and I have wifi with the password and all, but no direct router access.

  1. Thank you for your great question. To be sure that this feeder could work for you, we would like to gather some more information. When you can, please reach out to us directly at 1-800-732-2677, and we'll be happy to help



Will the feeder work on just the wifi or is the adapter/batteries required for operation?

  1. Thank you for your question! The adaptor and batteries are required to power the feeder. The WiFi connection is only used to program the feeder schedule and to dispense additional meals as needed from your phone.



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