petco one

all your cat needs,
for one low monthly price.

See breakdown.

Already a PetcoOne Member? Log in

how it works

Create your cat's profile

Select your cat's favorite food, flavors and textures.

Customize your plan

Unlock tailored recommendations for your cat.

Get their favorites

Receive a monthly care pack they'll love. Cancel anytime!

what's included

Shipped free to your door


 

WholeHearted Cat Food

A month's supply of WholeHearted cat food.

WholeHearted cat food is designed to deliver the complete nutrition that your cat needs. WholeHearted features animal protein as the first ingredient and all recipes in the membership are grain-free.

Toys

A different toy will be sent each month to keep your cat engaged and energized.

Treats

One bag of WholeHearted cat treats will be included in each care pack. WholeHearted cat treats are low in calories and contain no artificial flavors.


Litter pick up in-store


 
 

Pick up your 30 lb. bucket of SoPhresh Advanced Odor-Control, Fragrance-Free litter each month.

Find your store

Member-only benefits


Cardboard scratchers

included with your box four times a year.

Free shipping

on petco.com.
Exclusions apply.

PetCoach

Free online service with 24/7 access to questions answered by pet experts.

Join now for just $35 a month, and see them thrive!

curious what other cats are saying?

  • "I couldn't believe I got all of this for $35. George almost didn't fit in the box!"
    – Candice B.

  • "So convenient for me and Bandit couldn't wait to get inside the box!"
    – Cassidy R.

  • "I don't always buy toys and scratchers, but Star is super excited to try them out!"
    – Lauren R.


 

we are here for you

Membership Support Hotline: 833-893-0111
4 am-10 pm PST, 7 days per week

Customized

Your plan will be built on your cat's unique needs.

Free shipping

Care packs always ship free in the U.S.

Hassle-free

Cancel anytime with no penalty.

 

have questions about a specific topic?

A month's supply of cat food, a treat (flavor and type varies month to month) and toy (actual toy varies month to month) will be delivered. One scratcher will be delivered quarterly. Litter is redeemable in store by using your monthly voucher. A single-use promotion code is available to redeem for one expedited answer on Petcoach.co.

A voucher will be emailed to you and is also accessible via your Membership page in My Account. Bring your voucher on your mobile device into any Petco Store to pick up your litter. We'll provide a bucket with the first month's voucher. Please bring the bucket with you on any subsequent monthly visits to redeem your litter refill.

A promotion code is available via the Membership link on your My Account section of petco.com. Create an account with PetCoach using the information used for your Petco membership. Select the "Right Now" option at checkout and input the promo code.

Yes. You can modify your cat’s food preference in the Petco One Membership tab within "My Account" on Petco.com. Please note, if your order has already been processed for that month, the food preference change will take place in your next shipment.

You will receive an email confirmation with a tracking code once your order has shipped.

Shipment is based on first order date. You cannot currently update your delivery date.

You can update your shipping address within your Membership link in My Account section of petco.com.

In order to qualify for free shipping on your order, you must have an active PetcoOne Membership and be logged into the account attached to that membership. No promotion code is necessary. Free Standard Shipping automatically applies to your qualifying online orders as a Petco One Member. Subtotal refers to amount of order before taxes and shipping. Free Shipping is based on Standard Shipping rates. Shipping to P.O. Boxes, Alaska & Hawaii are based on USPS Priority Mail and do not qualify for free standard shipping. Exclusions apply.

You can access information about your upcoming care package within the Membership link in your My Account section on petco.com.

You can view your previous months' care packages within the Order History link in your My Account section of petco.com.

Yes. Your membership will auto-renew each month unless you cancel your membership.

You can cancel your Membership on Petco.com within your Membership link on My Account. Cancellations must be made before the order processing deadline identified in your Membership link on petco.com to cancel your current month's delivery.

There is no cancellation fee.

You can update your account information within the Membership link in the My Account section of Petco.com.