5% back and a lifetime of love
5% back and a lifetime of love

Pals Rewards

Pal Rewards

ready to get rewarded?

already a pals member?


Pals Rewards

Pal Rewards

ready to get rewarded?

already a pals member?

Everyday benefits

get rewarded icon

Get rewarded

Get 5% back every day by earning
1 point for every $1 spent.

When you reach 100 points, get a $5 reward to spend on anything in-store or online.

birthday gift icon

Free birthday gift

Complete an online pet profile and receive a free gift for your pet's birthday.

repeat delivery icon

Free shipping

Plus, always receive the best price and free shipping with Repeat Delivery.

$1 = 1 point
on everyday purchases

earn 100 points, get $5
in rewards back

earn points faster
with bonus offers

Frequently asked questions

All your eligible purchases will be tracked via your member account. Ensure you earn points for everything you purchase by providing your member number when you check out in-store and ensuring you are signed in when you check out online. Once you have earned 100 points, Petco will issue $5 Reward Dollars to your account.

You can track all your purchases and points earned by signing into your Pals Rewards account. Click on "Pals Rewards" on the menu to the left, and then click "transaction history."

Once you have earned a reward you can redeem it by:

  • Loading it to your account for automatic redemption at in-store checkout
  • Printing your reward voucher and presenting at in-store checkout
  • Adding it to your shopping cart or in "edit payment" when checking out online

For every 100 points you earn, Petco will issue $5 Reward Dollars to your account. If you earn 200 points in the same transaction, $10 Reward Dollars will be added to your account.

Petco will send you an email notification of your earned reward within (five) business days of accrual. In addition, you can log in anytime to view all current rewards and points.

You can edit your email contact information and preferences anytime by logging into your account and clicking "communication preferences" on the menu to the left.

Reward Dollars are sent via email for use on a later visit. They can't be used on same-day purchases.

Call us

Pals experts are available:
Mon–Sun: 4am–10pm PST

(888) 824-7257

Membership Eligibility

No purchase is necessary to become a Pals Rewards member or enroll in our Pals Rewards program. An email address is required for a member to receive Pals Rewards communications and Reward Dollars. Must be 18 years or older to participate.

See full terms & conditions