Pets and COVID-19: Information for Pet Parents


Our commitment:

To help you and your pet stay safe and healthy during COVID-19.


Face coverings now required
in all Petco stores

Learn about all the changes we’ve made to help ensure a safe shopping experience.

July 20, 2020

As your partner in pet health & wellness, we want to get you what your pet needs while helping to slow the spread of COVID-19.

Based on guidance from the CDC and other public health experts, as of July 20, all our stores respectfully require CDC-compliant face coverings. Please help us protect our guests, store associates and communities by wearing one before entering our stores.

While there are varying opinions on this topic, we’re committed to following guidance from health officials, like the CDC, to help ensure the safety of our guests and store associates.

Click below to learn more about the changes we've made to help us do that – they're in effect today and until further notice.

Our Cleanliness & Safety Standards

We continue to implement new safety measures to help protect your health.

  • Plexiglass partitions added to registers
  • Store associates and vendor temperature checks required
  • Store associates and guests required to wear face coverings
  • Increased cleaning and disinfecting

Read the full list of our safety and cleanliness standards.

Prefer to shop another way?

Here are additional safe, convenient options.

  • Curbside Pickup

  • Online Shopping

  • Petco App

Pet Services

We remain committed to safely providing services for your pet's needs.

Veterinary Services

We offer curbside pet exchange and drop-off services at select locations to help minimize social contact.

Learn more >

Grooming Salon

Majority of salons remain open with reduced hours. Appointments are staggered to maintain a safe and healthy distance. Curbside drop off available at select locations.

Book an appointment >

Dog Training

Train from home with new online classes or enroll in a $25 Private Lesson 101 class, available at select locations.

Learn More >

ATTENTION GUESTS: IT IS REQUIRED THAT GUESTS WEAR CDC-COMPLIANT FACIAL COVERINGS FOR ENTRY*  FORGOT YOUR MASK? Ask any store associates for a disposable option or place your order online for curbside pickup in 1-2 hours. Excluding persons with medical conditions that would prevent them from wearing a facial covering safely and those within legal age restrictions.