Pals Program - Other Terms Menu
Pals Free Groom Rules

Use your PALS card each time your dog or cat visits the Petco Grooming Salon. Once you buy 8 Full-service Grooms, Full-service Baths or Self-service Dog Washes, you get 1 FREE!

Rules & Restrictions

  • You must be a PETCO PALS member to participate.
  • You must present your PETCO PALS card for each groom or bath purchased to automatically get credit toward your FREE groom.
  • 8 Full-service Grooms, Full-service Baths or Self-service Dog Washes must be purchased within 12 months of the first one purchased to qualify for the FREE one.
  • No receipts are necessary.
  • FREE Full-service Groom, Full-service Bath or Self-service Dog Wash will be awarded approximately 4 to 6 weeks after your 8th purchase in the form of a mailed coupon, redeemable at any Petco Grooming Salon.
  • Customer is responsible for notifying Petco of any changes in address.
  • Refunded grooming purchases will be deducted from those specific purchases applied to your PALS card.
  • FREE Full-service Groom, Full-service Bath or Self-service Dog Wash coupons are valid for 120 days from date of issue and will not be replaced if lost or stolen.
  • FREE Full-service Groom, Full-service Bath or Self-service Dog Wash coupons have no cash value and cannot be redeemed for cash.
  • Self-service Dog Wash and Mobile Dog Grooming purchases do not count toward Full-service Grooming or Full-service Bath purchase.
  • FREE Full-service Groom, Full-service Bath or Self-service Dog Wash does not count toward 8 Full-service Groom, Full-service Bath or Self-service Dog Wash purchases.
  • Buy 8 Self-service Dog Wash, Get 1 FREE Program is available only in stores that offer Self-service Dog Wash. If Grooming Salon does not offer this service, offer is valid only on Full-service Grooming or Full-service Baths.
  • Petco reserves the right to change, alter or discontinue this program at any time.
  • Customers who forget to use their PALS card when paying for their groom can call Petco Customer Relations. They will be asked to mail or fax their receipt, name, address, daytime phone and PALS number to customer satisfaction.
  • FREE Groom program available on in-store purchases only, it is not available as an online purchase.