Delivery Rates and Times
Shipping costs are determined by the total weight of the order and by the shipping method selected. The total shipping charges will be displayed on the "Review and Submit Your Order" page, prior to placing your order.
Estimated Shipping will be displayed in the cart, based on standard ground shipping. Final shipping charges will be displayed on the review page, based on shipping method selected during checkout.
Continental United States
- Standard (3 - 6 business days)
- 2nd Day (2 business days)
- Next Day (1 business day)
Continental United States - P.O. Boxes
- USPS Standard Mail (5 - 10 business days)
- USPS Priority Mail (2 - 3 business days)
Alaska/Hawaii
- USPS Standard (3 - 6 business days)
- FedEx 2nd Day (2 business days)
- USPS Standard Mail - P.O. Boxes (10 - 14 business days)
- USPS Priority Mail - P.O. Boxes (2 - 3 business days)
U.S. Territories
- USPS Standard Mail (2 - 4 weeks)
- USPS Priority Mail (1 - 2 weeks)
APO/FPO
- USPS Standard Mail (2 - 4 weeks)
- USPS Priority Mail (1 - 2 weeks)
The information above does not apply to Aquatic Life orders.
View Aquatic Life shipping rates and delivery schedules.
While most orders are delivered within the specified timeframes, some destinations may take longer. Estimated delivery times are not applicable to some items being shipped by a third party. If additional delivery time is required, it will be noted on the product detail page and at Checkout. Next Day packages will arrive one full business day after shipment. 2nd Day packages will arrive two full business days after shipment. Delivery times DO NOT include order processing time.
The size and/or weight of some items may limit the shipping methods and destinations available. Items that are oversized, overweight, or have other legal restrictions may not be able to be shipped to a P.O. Box, APO/FPO address or the U.S. Territories (due to carrier restrictions). You will be alerted to this at Checkout when you select your shipping method. Items shipped directly by a third party are not available for delivery to a P.O./APO/FPO Box, U.S. Territories, Alaska or Hawaii. Bottomless Bowl & More orders cannot be expedited.
If a single warehouse can't fill your order, it may arrive in multiple shipments at no additional shipping charge. As items are shipped, we will send you emails detailing the shipments and tracking numbers.
We make every attempt to ship orders from our warehouses within 24 hours. Items shipped by a third party generally ship within the timeframes specified on the product detail pages. However, your Order Status email will provide you with shipping information specific to your order if unanticipated delays occur.
PETCO.com consistently receives an Outstanding rating for On Time Delivery on BizRate.com, an unbiased, independent shopping search engine and comparison shopping marketplace built on the experience of millions of actual online buyers. Read what our customers are saying about
our fast shipping and delivery.
Lectro Kennel Small Heated Pad
Small - 12.5"L X 18.5"W
SKU: 603953
How to Use Your Heated Pet Pad. Easy to use. Just plug it in. The heated pet pad is intended for use indoors or outdoors, directly on a hard flat surface. It's unique heating system is designed to become warm, not hot, for safe use by pets.
Power: The pad operates on normal household current (60 cycles, 110-120 volt AC). Never operate pad on DC current. The small and kitty size pads use 40 watts, the medium pad uses 60 watts, and the large pad uses 80 watts.
Placement: When placing the pad in a closed area, such as a kennel or box, the pad should cover no more than half of the floor space so that an adult may sleep either on or off the heat. The cord is spring wrapped to help protect it from your pet's teeth and claws. The remainder of the cord should be placed out of reach of any animal.
Heating: Allow 30 minutes for the pad to heat. It will feel slightly warm to the touch. Once an animal lies on it, the pad will reach its maximum temperature of approximately 102 degrees Fahrenheit. It is thermostatically controlled to this factory preset temperature range.
Covering: The open-mesh fleece of our Heated Pad Cover (not included) is designed to allow heat to radiate properly. Avoid covering the pad with dense blanket-like materials which hold in the heat.
Cleaning: The surface of your Heated Pet Pad is washable and my be wiped or hosed off when cord is unplugged. Reconnect the cord only when pad and plug are thoroughly dry.
How to run the steel wrapped cord out of your doghouse: While the steel wrapped cord can be safely run out the front opening of any style, shape or size dog-house or shelter, you may want to run it out the back wall. Use a 1 1/4" space drill bit to drill a hole close to the base and push the plug and cord through the inside.
Lectro Kennel Medium Heated Pad
Medium - 16.5"L X 22.5"W
SKU: 603961
Easy to use. Just plug it in! The Lectro-Kennel Heated Pad is intended for use indoors or outdoors, directly on a hard flat surface. Its unique heating system is designed to become warm, not hot--specifically for animal use. Power: The pad operates on normal household current (60 cycles, 110-120 volt AC). Never operate pad on DC current. Placement: When placing the pad in a closed area, such as a doghouse or box, the pad should cover no more than half of the floor space so that an adult animal can sleep either on or off the heat. The cord is spring wrapped to protect it from your animal's teeth and claws. The remainder of the cord should be placed out of the animal's reach. Heating: Allow one to two hours for the pad to heat. It will feel slightly warm to the touch. Once an animal lies on it, the pad will reach its maximum temperature of approximately 104 degrees (F). It is thermostatically controlled for this temperature range. Coverings: The open-mesh fleece on the K&H Lectro-Cover is designed to allow heat to radiate properly. Avoid covering with dense blanket-like materials that hold in the heat and can cause thermostat failure. Cleaning: The surface of the Heated Pad is washable and may be wiped or hosed off when cord is unplugged. Reconnect the cord only when plug is thoroughly dry.
Lectro Kennel Large Heated Pad
Large - 22.5"L X 28.5"W
SKU: 603970
Easy to use. Just plug it in! The Lectro-Kennel Heated Pad is intended for use indoors or outdoors, directly on a hard flat surface. Its unique heating system is designed to become warm, not hot--specifically for animal use. Power: The pad operates on normal household current (60 cycles, 110-120 volt AC). Never operate pad on DC current. Placement: When placing the pad in a closed area, such as a doghouse or box, the pad should cover no more than half of the floor space so that an adult animal can sleep either on or off the heat. The cord is spring wrapped to protect it from your animal's teeth and claws. The remainder of the cord should be placed out of the animal's reach. Heating: Allow one to two hours for the pad to heat. It will feel slightly warm to the touch. Once an animal lies on it, the pad will reach its maximum temperature of approximately 104 degrees (F). It is thermostatically controlled for this temperature range. Coverings: The open-mesh fleece on the K&H Lectro-Cover is designed to allow heat to radiate properly. Avoid covering with dense blanket-like materials that hold in the heat and can cause thermostat failure. Cleaning: The surface of the Heated Pad is washable and may be wiped or hosed off when cord is unplugged. Reconnect the cord only when plug is thoroughly dry.