Operating Instructions. Congratulations for purchasing the Auto Pet Waterer. Your pet will now be able to drink fresh, clean and aerated water all the time. Before you can use this appliance, you need to follow some simple steps to assemble the Auto Pet Waterer.
Checklist. Please open the package and check to see if the following components are in the package. Also check for any apparent damage to the parts in the package. Please call 1-888-ERGOSYS or e-mail to email@example.com if you need any assistannce. Components: 1. Pet Waterer body. 2. Transformer for pump. 3. Pet waterer bowl. 4. Water storage bottle. 5. Oval O-rings pre installed (quantity 2). 6. Spare o-ring/gaskets (located under the bowl). 7. Plastic nuts (quantity 2). 8. Filter. 9. Filter cap. 10. Filter cover. 11. Valve. 12. Flow tube. 13. Pump. 14. Bottle stand. 15. Prefilter.
Assembly. 1. Pet waterer body, filter body, filter, and pump will be pre-assembled. 2. Remove the bottle and bottle stand from the body assembly. 3. Insert the bowl through the front of the body. Make sure the oval water inlet tube aligns with the oval hole in the body. Hand tighten the bowl using the two plastic nuts. 4. Pre-wash the new filter in running tap water and install the filter container. Make sure that you hand tighten the filter to the cap. Do not use any tools. 5. Insert the flow tube in the opening in the body and push/snap into place. Insert the bottle stand, position and push into place. 6. Clean bottle prior to use. Unscrew the valve from the bottom of the water bottle and fill the container with water. Using the bottom handle fill the container with potable (drinking) water. 7. Screw the valve back to the bottom of the bottle. 8. Turn the bottle over and hold the bottle with the top handle. Place the bottle in the center of the body. 9. Plug the pump wire to the transformer and plug the transformer to any 120VAC outlet. 10. You have now finished with the assembly of the Auto Pet Waterer. The pump should now pump the water through the filter and the water should be flowing to the bowl. You pet can now enjoy clean, fresh, aerated drinking water from your new Auto Pet Waterer.
Troubleshooting For Auto Pet Waterer. Question: CanI reuse the filter? Unlike other filters that have to be disposed, some times it is possible that the waterer filter can be recycled for a few more weeks. If the filter is washed, back flushed and rinsed in hot water every week or when the the water is refilled in the pet fountain storage container, the filter life can be extended. Clean the prefilter once a week to make the filter last longer. Question: Why does the pump making a noise? The Auto Pet Waterer has been designed with semi-submersible whisper quiet pump. If the Auto Pet Waterer does not have any water in the bowl to pump could possibly make a significant noise to disturb your pet. This is a warning for the pet owner to refill the storage bottle. If the noise is persistent even with the bowl with 3/4 inch of water then rotate the air suction cap on the motor to reduce this noise. (Round cap with small tube sticking up in the air). This noise may be generated due to too much air being sucked in. If this does not solve the problem then there is something wrong with the pump. Please call us at 1-888-ERGOSYS for a replacement unit or pump. Question: Why is my Auto Pet Waterer having a water level greater than 3/4 inch in the bowl? The Auto Pet Waterer has been designed to maintain 1/2 to 3/4 inch water level in the bowl. If the water level in the storage container is very low the check valve will not function, because there is not enough water pressure in the storage container. This will cause the water level in the bowl to increase. Fill up the storage container with water and this should solve the problem. Question: Why is there water overflowing over the lip of the bowl over to the floor? The Auto Pet Waterer has been designed with a check valve and bottle (combination) that maintains the water height within 3/4 to 1/2 inch water level in the bowl. If this check valve or bottle fails (leaks) then the water will over flow the bowl and seep to the floor. Lift the bottle out of the pet fountain and see: 1. If the valve in the bottom is dripping. If it drips from the outside ring of the valve, tighten the valve. If this does not work, replace the gasket for the valve. (Spares provided under the bowl). 2. If the leak is from the center of the valve, then the check valve seal is loose or not working. See if you can put the seal in place. 3. If there is a hissing sound from the bottle or of the bottle is leaking externally, call us 1-888-ERGOSYS to get a replacement if under warranty. You may also purchase the entire bottle or valve on our website. Question: Why is there water over the floor when the water level in the bowl is less than 3/4 inch? There are two possible reasons for this. 1. Turn OFF the pump and see if the leak persists. If the leak has been stopped then check to see if the flow tube (half moon shaped piece part # 12 see operating/assembly instructions) is installed in the waterer. If this is not installed and or lost please call us 1-888-ERGOSYS to get a replacement if under warranty. 2. Turn OFF the pump and see if the leak persists. If the waterer continues to leak then the possibility is that the seals installed on the bowl prior to assembling the bowl to the body was not installed properly. Take out the storage container and life the body/bowl combination up to see if there is a water leak between the bowl and the body. If so take the bowl apart from the body (see operating/assembly instructions) apply a tiny bit of petroleum jelly on the 0-rings and assemble the bowl and body back together. If you do not have any O-rings please call us 1-888-ERGOSYS to get a replacement if under warranty.
Filter Replacement. 1. Remove the water bottle from the Auto Pet Waterer body. 2. Unscrew the filter from its retaining cap (counterclockwise direction). 3. Rinse new filter in running water and install new filter on to cap (clockwise direction). 4. Fill water bottle with water. 5. Place water bottle within the Auto Pet Waterer. Note: If you do not rinse filter prior to installation, loose carbon particles will be discharged from the filter into the Auto Pet Waterer. These particles are loose due to transportation. When you rinse in running water, the filter is cleaned. For more information, please call 1-888-ERGOSYS.
Limited Warranty. We at Ergo Systems Inc. believe that you will be pleased with your new Auto Pet Waterer. Please read this warranty carefully. Ergo Systems Inc. will warranty this product to be free from manufacturing defects, including workmanship, when installed and operated according to operating instructions enclosed with this product, for a period of ninety (90) days from the date of original purchase. This warranty is non-transferable and applies solely to the original purchaser and does not extend subsequent owners of this product. Service Center: Ergo Systems Inc. 4642 Western Avenue Lisle, IL60532 (888) ERGOSYS E-mail: firstname.lastname@example.org. Repair service for a period of ninety (90) days from the date of original purchase at no charge for parts and labor with proof of purchase. Replacement of defective parts for a period of 12 months from the date of original purchase with proof of purchase. (Labor not included after initial ninety (90) days.) This warrranty does not cover cost incurred in the shipping of the product to and from Ergo Systems Inc. for service. Shipping to Ergo Systems Inc. must be prepaid and insured by UPS or other parcel delivery services. This warranty is void if the product is: Damaged dure to negligence, abuse, misuse, accident, modification, tampering, alteration, faulty installation and or acts of God. Used commercial applications or rentals. Modified or repaired by anyone other than Ergo Systems Inc. The extent of Ergo Systems Inc. under this limited warranty is the repair or replacement of the product at the sole discretion of Ergo Systems Inc. in no event shall Ergo Systems Inc.'s liability exceed the purchase price paid by the purchaser. Under no circumstances shall Ergo Systems Inc. be liable for any loss, direct, indirect, incidental, foreseen, unforeseen, special or consequential damage arising out of or in connection with the use of this product. This warranty is valid only in the United States of America and Canada.