Delivery Rates and Times
Shipping costs are determined by the total weight of the order and by the shipping method selected. The total shipping charges will be displayed on the "Review and Submit Your Order" page, prior to placing your order.
Estimated Shipping will be displayed in the cart, based on standard ground shipping. Final shipping charges will be displayed on the review page, based on shipping method selected during checkout.
Continental United States
- Standard (3 - 6 business days)
- 2nd Day (2 business days)
- Next Day (1 business day)
Continental United States - P.O. Boxes
- USPS Standard Mail (5 - 10 business days)
- USPS Priority Mail (2 - 3 business days)
Alaska/Hawaii
- USPS Standard (3 - 6 business days)
- FedEx 2nd Day (2 business days)
- USPS Standard Mail - P.O. Boxes (10 - 14 business days)
- USPS Priority Mail - P.O. Boxes (2 - 3 business days)
U.S. Territories
- USPS Standard Mail (2 - 4 weeks)
- USPS Priority Mail (1 - 2 weeks)
APO/FPO
- USPS Standard Mail (2 - 4 weeks)
- USPS Priority Mail (1 - 2 weeks)
The information above does not apply to Aquatic Life orders.
View Aquatic Life shipping rates and delivery schedules.
While most orders are delivered within the specified timeframes, some destinations may take longer. Estimated delivery times are not applicable to some items being shipped by a third party. If additional delivery time is required, it will be noted on the product detail page and at Checkout. Next Day packages will arrive one full business day after shipment. 2nd Day packages will arrive two full business days after shipment. Delivery times DO NOT include order processing time.
The size and/or weight of some items may limit the shipping methods and destinations available. Items that are oversized, overweight, or have other legal restrictions may not be able to be shipped to a P.O. Box, APO/FPO address or the U.S. Territories (due to carrier restrictions). You will be alerted to this at Checkout when you select your shipping method. Items shipped directly by a third party are not available for delivery to a P.O./APO/FPO Box, U.S. Territories, Alaska or Hawaii. Bottomless Bowl & More orders cannot be expedited.
If a single warehouse can't fill your order, it may arrive in multiple shipments at no additional shipping charge. As items are shipped, we will send you emails detailing the shipments and tracking numbers.
We make every attempt to ship orders from our warehouses within 24 hours. Items shipped by a third party generally ship within the timeframes specified on the product detail pages. However, your Order Status email will provide you with shipping information specific to your order if unanticipated delays occur.
PETCO.com consistently receives an Outstanding rating for On Time Delivery on BizRate.com, an unbiased, independent shopping search engine and comparison shopping marketplace built on the experience of millions of actual online buyers. Read what our customers are saying about
our fast shipping and delivery.
Installation and Operating Instructions
- Holding gate with locking bar (notched side up) towards you and away from the child, slide gate apart so the bumpers are touching the sides of the opening. You may have to lift locking pin to clear notches.
- Lift the locking bar up and insert the locking pin into the desired slot and push down on locking bar. This should put pressure on the four bumpers holding the gate in place. If it is still loose in the opening, move the locking pin to the next slot until you get a good solid fit in the opening. Do not force the locking bar down. This could put so much pressure on the bar that it could do damage to your opening, the gate, or both. The locking bar will have a slight bow. However, if the bow is large, ease off one slot, making sure it still has a good solid hold in the opening.
- Slide the locking clip over the end of the locking bar to lock the bars in place.
- To open the gate, slide the locking clip off the top bar and pull up on the locking bar; the memory lock feature will hold the locking pin in the slot for use again in the same opening. If you put the gate in a new opening, you will have to readjust the locking pin.
Warning: If this gate is to be used with children.- To prevent serious injury or death, securely install gate and use according to manufacturer's instructions.
- Never use with a child able to climb over or dislodge/open the gate. This product will not necessarily prevent all accidents.
- Never leave child unattended.
- Use only with the locking/latching mechanism securely engaged on side away from child.
- This product intended for use with children from six to 24 months of age.
- Do not attempt to use this gate in temperatures less than 40°F or damage may result.
- Stop using gate if any parts are missing or become damaged.
- Periodically check all fasteners to be sure they are tight and secure.
- To prevent falls, never use at top of stairs.
Made in USA.