Delivery Rates and Times
Shipping costs are determined by the total weight of the order and by the shipping method selected. The total shipping charges will be displayed on the "Review and Submit Your Order" page, prior to placing your order.
Estimated Shipping will be displayed in the cart, based on standard ground shipping. Final shipping charges will be displayed on the review page, based on shipping method selected during checkout.
Continental United States
- Standard (3 - 6 business days)
- 2nd Day (2 business days)
- Next Day (1 business day)
Continental United States - P.O. Boxes
- USPS Standard Mail (5 - 10 business days)
- USPS Priority Mail (2 - 3 business days)
Alaska/Hawaii
- USPS Standard (3 - 6 business days)
- FedEx 2nd Day (2 business days)
- USPS Standard Mail - P.O. Boxes (10 - 14 business days)
- USPS Priority Mail - P.O. Boxes (2 - 3 business days)
U.S. Territories
- USPS Standard Mail (2 - 4 weeks)
- USPS Priority Mail (1 - 2 weeks)
APO/FPO
- USPS Standard Mail (2 - 4 weeks)
- USPS Priority Mail (1 - 2 weeks)
The information above does not apply to Aquatic Life orders.
View Aquatic Life shipping rates and delivery schedules.
While most orders are delivered within the specified timeframes, some destinations may take longer. Estimated delivery times are not applicable to some items being shipped by a third party. If additional delivery time is required, it will be noted on the product detail page and at Checkout. Next Day packages will arrive one full business day after shipment. 2nd Day packages will arrive two full business days after shipment. Delivery times DO NOT include order processing time.
The size and/or weight of some items may limit the shipping methods and destinations available. Items that are oversized, overweight, or have other legal restrictions may not be able to be shipped to a P.O. Box, APO/FPO address or the U.S. Territories (due to carrier restrictions). You will be alerted to this at Checkout when you select your shipping method. Items shipped directly by a third party are not available for delivery to a P.O./APO/FPO Box, U.S. Territories, Alaska or Hawaii. Bottomless Bowl & More orders cannot be expedited.
If a single warehouse can't fill your order, it may arrive in multiple shipments at no additional shipping charge. As items are shipped, we will send you emails detailing the shipments and tracking numbers.
We make every attempt to ship orders from our warehouses within 24 hours. Items shipped by a third party generally ship within the timeframes specified on the product detail pages. However, your Order Status email will provide you with shipping information specific to your order if unanticipated delays occur.
PETCO.com consistently receives an Outstanding rating for On Time Delivery on BizRate.com, an unbiased, independent shopping search engine and comparison shopping marketplace built on the experience of millions of actual online buyers. Read what our customers are saying about
our fast shipping and delivery.
Insert the male portion of the wheel axle into the female portion of the axle. The wheels are locked in place when you feel them click into the spring lock on the axle tube. The wheels can be removed simply by pushing the button on the spring lock mechanism on the underside of the axle and pulling them out of the axle tube.The trailer is shipped with the tow bar locked in the storage position underneath the trailer. Unlock it by removing the cotter pin from the swivel joint. Put the tow bar into towing position by swiveling it 180 degrees and snapping it into place in the saddle of the swivel joint. Now lock the tow bar into place by re-inserting the cotter pin.
The sides of the cabin are held in place by means of a roof support rod and two black plastic star knobs. With the wheels resting on the ground, rotate one side panel into a vertical orientation. Position the support rod inside the trailer so one star knob can be inserted through the grommet and frame on the side of the trailer and into the threads on the end of the support rod. Repeat with the other star knob on the other side of the trailer, and fully tighten both star knobs.
The tow bar connects to the bicycle via the included quick-connect hitch. Attach the hitch to the left side of the rear bicycle wheel by removing the axle nut, positioning the hitch on the axle, and re-tightening the axle nut. If your bicycle has a quick-release wheel, remove the quick-release pin from the axle, insert it through the hitch, then re-assemble through the axle. The hitch should be installed with the male connector piece facing back and angling away from the bicycle.
Position the trailer behind the bicycle so that the female connector on the tow bar can slide over the male connector on the hitch. Lock these connectors in place with the cotter pin. Loop the black safety strap around the bike frame and attach the snap swivel to the D-ring on the tow bar.
WARNING: Never tow the trailer without the hitch and hitch safety strap correctly connected. Always make sure the rear door is closed fully before towing the trailer.
Load and unload pets only through the rear door, with the front door closed and the trailer attached to the bicycle. Have someone hold the bicycle firmly in an upright position, or lay the bicycle on its side. With the pet inside the trailer, snap one end of the (included) safety leash to the pet's collar and the other end to the D-ring located inside the trailer. Adjust the length of this leash so the pet cannot exit through the front window when it is open. Always close the rear door before riding.
While loading your dog or accessing the interior of the cabin, the rear door can be kept in the open position by connecting the two hook-tape strips on the inside of the door to the two loop-tape strips located at the top of the cabin, near the back. Always keep this door closed while riding.
The trailer has two front doors: a vinyl windscreen door, and a breathable mesh door. The trailer can be used with one, both or none of these doors open. To ride with the vinyl door open and the mesh door closed, roll up the vinyl door into a tube shape so the loop-tape on the inside of the door connects to the hook-tape on the top of the cabin. To ride with both windows open, roll them up together into a tube shape and connect the hook-and-loop-tapes. Make sure the safety leash is adjusted so the pet cannot exit through the front door opening.
Cleaning - The cloth cabin and windscreen can be cleaned with a damp cloth or sponge. The interior cushion has a removable, machine washable fabric shell.
The trailer is intended to carry pets only. No human passengers.