The new SportDog collars come with a LIFETIME warranty for parts and a 1-year warranty for labor. After the first year, the Lifetime warranty has a service fee per component to cover labor charges. We recommend that you register your collar with the manufacturer at the time of purchase. Warranty cards should be included with your purchase. Please register your product by mailing in the warranty card or registering online. Rechargeable batteries are covered for the first year of the product. They are not covered under the lifetime warranty. All parts are covered under warranty for the life of the product. Labor is covered for the first year of ownership. Thereafter, there is a minimum service charge for the repair or replacement of the product. Misuse, loss, or improper handling is not covered. Radio Systems Corporation will not pay for loss of time, inconvenience, loss of use of your product, loss of your product, or any incidental or consequential damages. Call SportDOG Customer Care at 1-800-732-0144 for question or comments.