Delivery Rates and Times
Shipping costs are determined by the total weight of the order and by the shipping method selected. The total shipping charges will be displayed on the "Review and Submit Your Order" page, prior to placing your order.
Estimated Shipping will be displayed in the cart, based on standard ground shipping. Final shipping charges will be displayed on the review page, based on shipping method selected during checkout.
Continental United States
- Standard (3 - 6 business days)
- 2nd Day (2 business days)
- Next Day (1 business day)
Continental United States - P.O. Boxes
- USPS Standard Mail (5 - 10 business days)
- USPS Priority Mail (2 - 3 business days)
Alaska/Hawaii
- USPS Standard (3 - 6 business days)
- FedEx 2nd Day (2 business days)
- USPS Standard Mail - P.O. Boxes (10 - 14 business days)
- USPS Priority Mail - P.O. Boxes (2 - 3 business days)
U.S. Territories
- USPS Standard Mail (2 - 4 weeks)
- USPS Priority Mail (1 - 2 weeks)
APO/FPO
- USPS Standard Mail (2 - 4 weeks)
- USPS Priority Mail (1 - 2 weeks)
The information above does not apply to Aquatic Life orders.
View Aquatic Life shipping rates and delivery schedules.
While most orders are delivered within the specified timeframes, some destinations may take longer. Estimated delivery times are not applicable to some items being shipped by a third party. If additional delivery time is required, it will be noted on the product detail page and at Checkout. Next Day packages will arrive one full business day after shipment. 2nd Day packages will arrive two full business days after shipment. Delivery times DO NOT include order processing time.
The size and/or weight of some items may limit the shipping methods and destinations available. Items that are oversized, overweight, or have other legal restrictions may not be able to be shipped to a P.O. Box, APO/FPO address or the U.S. Territories (due to carrier restrictions). You will be alerted to this at Checkout when you select your shipping method. Items shipped directly by a third party are not available for delivery to a P.O./APO/FPO Box, U.S. Territories, Alaska or Hawaii. Bottomless Bowl & More orders cannot be expedited.
If a single warehouse can't fill your order, it may arrive in multiple shipments at no additional shipping charge. As items are shipped, we will send you emails detailing the shipments and tracking numbers.
We make every attempt to ship orders from our warehouses within 24 hours. Items shipped by a third party generally ship within the timeframes specified on the product detail pages. However, your Order Status email will provide you with shipping information specific to your order if unanticipated delays occur.
PETCO.com consistently receives an Outstanding rating for On Time Delivery on BizRate.com, an unbiased, independent shopping search engine and comparison shopping marketplace built on the experience of millions of actual online buyers. Read what our customers are saying about
our fast shipping and delivery.
Easy to Install and Use
For Outdoor Spigot, Garden Hose, or Laundry Tub:
Twist Rinse Ace Indoor/Outdoor Pet Sprayer hose end onto spigot or garden hose threads. Turn on water. Press grooming sprayer button to start water flow. Water will flow through only when the button is pushed. Please note: the extra parts enclosed are for use only on bathroom or kitchen faucets. You won't need them for spigot, hose, or laundry tub usage.
For Bathroom and Kitchen Faucets:
Locate the new aerator and the quick-connector provided in the package. Remove the two black rubber washers from inside the aerator.
Remove the old aerator and washer from your faucet's spout. If you need to use an adjustable wrench or pliers, cover aerator with a cloth first to prevent scratching.
If your spout is threaded on the outside, place only the thinner rubber washer inside the new aerator. If your spout is threaded on the inside, place only the thicker rubber washer inside the new aerator.
Twist the new aerator back onto the spout. This aerator can remain permanently attached.
Twist the threaded end of the quick-connect adapter into the hose base.
Attach the quick-connect adapter to the aerator by holding down the white ring and sliding over the end of the aerator. The system is now connected.
Turn on the water and press the grooming sprayer button to start water flow.
To remove hose, slide down the white ring on the quick-connect adapter and pull down gently to detach.
Helpful Hints
- Always check the water temperature and adjust if needed before spraying your pet.
- Before storing, hold hose vertically and push down on grooming sprayer button to drain remaining water from hose. Coil for easy storage with your other pet supplies.
- Occasionally the aerator becomes separated during shipping. If this happens to you, please call the manufacturer at 1-800-867-4673 and we will help you reassemble the aerator. This won't affect the performance of the product.
Manufacturer's Limited Lifetime Warranty: Idea Factory, Inc. warrants this product shall be free of defects in assembly under normal use when properly installed and maintained in accordance with instructions. This warranty does not include damage to the product resulting from misuse, product alteration, or improper care or maintenance. This warranty gives you specific legal rights, and you may also have rights that vary from state to state.If the product should become defective, Idea Factory, Inc. will repair it or elect to replace it free of charge. To obtain warranty service, please return defective product, postage prepaid, to:
Consumer Assistance
Idea Factory Inc.
N56 W16865 Ridgewood Drive, Suite 200
Menomonee Falls, WI 53051-5656
Include a return shipping address inside the package. Idea Factory, Inc. will return your product postage prepaid. Allow three weeks for delivery.