The safe two-way door your pet can open.
No more getting up at night. No more scratched doors. Keeps out drafts and insects. Helps prevent accidents.
Soft, flexible transparent panels are safe for your pet and make training easier. High-impact aluminum frame.
Step-by-step instructions for easy installation.
Delivery Rates and Times
Shipping costs are determined by the total weight of the order and by the shipping method selected. The total shipping charges will be displayed on the "Review and Submit Your Order" page, prior to placing your order.
Estimated Shipping will be displayed in the cart, based on standard ground shipping. Final shipping charges will be displayed on the review page, based on shipping method selected during checkout.
Continental United States
- Standard (3 - 6 business days)
- 2nd Day (2 business days)
- Next Day (1 business day)
Continental United States - P.O. Boxes
- USPS Standard Mail (5 - 10 business days)
- USPS Priority Mail (2 - 3 business days)
Alaska/Hawaii
- USPS Standard (3 - 6 business days)
- FedEx 2nd Day (2 business days)
- USPS Standard Mail - P.O. Boxes (10 - 14 business days)
- USPS Priority Mail - P.O. Boxes (2 - 3 business days)
U.S. Territories
- USPS Standard Mail (2 - 4 weeks)
- USPS Priority Mail (1 - 2 weeks)
APO/FPO
- USPS Standard Mail (2 - 4 weeks)
- USPS Priority Mail (1 - 2 weeks)
The information above does not apply to Aquatic Life orders.
View Aquatic Life shipping rates and delivery schedules.
While most orders are delivered within the specified timeframes, some destinations may take longer. Estimated delivery times are not applicable to some items being shipped by a third party. If additional delivery time is required, it will be noted on the product detail page and at Checkout. Next Day packages will arrive one full business day after shipment. 2nd Day packages will arrive two full business days after shipment. Delivery times DO NOT include order processing time.
The size and/or weight of some items may limit the shipping methods and destinations available. Items that are oversized, overweight, or have other legal restrictions may not be able to be shipped to a P.O. Box, APO/FPO address or the U.S. Territories (due to carrier restrictions). You will be alerted to this at Checkout when you select your shipping method. Items shipped directly by a third party are not available for delivery to a P.O./APO/FPO Box, U.S. Territories, Alaska or Hawaii. Bottomless Bowl & More orders cannot be expedited.
If a single warehouse can't fill your order, it may arrive in multiple shipments at no additional shipping charge. As items are shipped, we will send you emails detailing the shipments and tracking numbers.
We make every attempt to ship orders from our warehouses within 24 hours. Items shipped by a third party generally ship within the timeframes specified on the product detail pages. However, your Order Status email will provide you with shipping information specific to your order if unanticipated delays occur.
PETCO.com consistently receives an Outstanding rating for On Time Delivery on BizRate.com, an unbiased, independent shopping search engine and comparison shopping marketplace built on the experience of millions of actual online buyers. Read what our customers are saying about
our fast shipping and delivery.
To Lock Your Pet In Or Out
When you don't want your pet to use the PetSafe Pet Door, be sure to put the closing panel on the same side as you put your pet. He'll see a solid door and won't try to come through it.
Tools Required:
- Jigsaw
- Drill
- 5/16” drill bit
- Pencil
- Screwdriver
- Tape Measure
- Ruler
- Hacksaw
Aluminum Freedom Pet Door Applications
The PetSafe Aluminum Freedom Pet Door can be installed much more than a standard entry door. Additional materials are necessary for wall installation. Visit www.petsafe.net for additional information.
Preparing Your House Door
- Measure pet chest height. Mark height on your door (X).
- From the house interior, position required template base at chest height marked on door (X). Drill holes as indicated.
- Remove template. Cut between holes using jigsaw.
- Hold inner pet door frame in position. Mark screw holes with a pencil.
- Remove inner pet door frame. Drill holes as indicated.
Installing Your Pet Door
- Insert the sleeves into the 4 key-hole slots. Ensure angled edges of sleeve heads are in position as indicated.
- From the house exterior, hold bottom screw sleeves as indicated. Note: Tape can be used to hold screws in place.
- Fit outer frame by inserting bottom screw sleeves first. Tilt frame forward as indicated, until flush with outer door surface.
- From the house interior fit inner frame.
- Measure your door. Cut screws to suitable length. Using screws that are too long may damage front frame. Do not over tighten.
Fitting Your Flexible Flap
- The flexible flap is adjustable to fit into frame correctly.
- Attach all nuts.
- Horizontal adjustment: Move flap left or right to adjust position. Tighten nuts correct.
- Vertical adjustment: Move flap up or down to adjust position. Tighten nuts when correct.