At PETCO, Animals Always Come First.
"The PETCO Foundation has got to be one of the most generous foundations around! You always seem to come through for us at a time when we really need help and encouragement...I cannot thank you enough for your support of our program." Read the entire letter and more PETCO Testimonials
- Virginia Robinson, Volunteer Executive Shelter Director, Raven's Hope Animal Sanctuary
Since our first store opened in 1965, we have endeavored to be a community leader in promoting the welfare of companion animals, as well as the importance of the human-animal bond.
Our commitment to quality animal care extends to every facet of our business:
- Providing Quality Animal Care. We aim to provide a safe, healthy and humane environment for companion animals in our stores and thereby set a standard for future pet parents to follow. At PETCO, Animals Always Come First!
- Educating Responsible Pet Parents. We are a responsible retailer and therefore seek to ensure companion animals find homes where quality life-long pet ownership is a reality and the highest degree of the human-animal bond may be achieved.
- Sustaining Community Animal Welfare Initiatives. The PETCO Foundation, our non-profit animal charity, has raised more than $37 million for thousands of animal welfare organizations since its inception in 1999.
- Setting an Industry Animal Care "Gold Standard." We believe the mission of achieving quality animal care should be a never-ending process of continually advancing the best practices.
We strive for perfection, but with more than 850 stores and over 15,000 people, mistakes can happen. We are deeply distressed if any animal in our stores does not receive proper care, and when we learn of a concern, we immediately investigate and take prompt and appropriate action.