$15 off $75 with promo code: 15off75 - see offer details

Modifying or Cancelling an Order

After you have placed an order, there is a very limited time in which you can cancel or modify it. Please call petco.com customer service at 1 (877) 738-6742 for assistance.


How to Use Promotion Codes

To use a Promotion Code, enter the Promotion Code into the "Promotion Code" field in the Cart or at Checkout.

  • Identify the Promotion Code. It is a string of letters and numbers that appears in your email, advertisement, local ad, etc. (e.g., "circ2")
  • Enter the Promotion Code in the box provided in your Cart or in the payment page at Checkout.
  • Your discount will be automatically applied to your order when you meet stated Promotion Code requirements.