You may find the answer to your questions below. Please refer to these Frequently Asked Questions before sending us your email.
The pricing and availability of companion animals can vary from location to location. We encourage you to contact your local store directly to determine what is available in your area. To find the Petco store nearest you, please visit our
Store Locator.
Looking for tips on how to care for your companion animal? Please visit the
Pet Care Info section of our web site. Here you will find all the latest information on animal health care and articles on the most frequently asked pet care questions. If your inquiry pertains to a serious a health issue, Petco encourages you to contact your veterinarian immediately. Your pet's veterinarian will be your best resource in answering all serious health-related issues.
Customers can obtain a full refund for companion animal purchases provided the animal is returned within 15 days of the transaction date, along with the original receipt. Saltwater species are not eligible for refund or exchange. Customers without a receipt will be offered an exchange or a credit for the return. All companion animal returns and exchanges are subject to the management approval.
Call 888-824-7257 seven days a week for immediate assistance or complete the email form below.
