What is Google Checkout?
Google Checkout is an alternate method for completing your order on petco.com. This service allows you to make purchases using your Google Account information. With Google Checkout, you can save time simply by entering a single username and password. You only have to fill out a single page of information once to make your first purchase. After that, you just need to enter your Google Checkout login to make a purchase. There's no need to re-enter your information or create multiple usernames and passwords each time you buy!
When you buy with Google Checkout, you can track all your orders in one place and shop with confidence knowing that Google protects you from unauthorized purchases.
Order Status
After you have placed an order, you can view your order status, order history and tracking information by logging in to your
Google Account. You may also call Petco.com Customer Relations at 877-738-6742.
Questions about your Google Account or Google Checkout should be directed to Google.
Google Checkout Order Return Policy
Google Checkout Orders may be returned to a Petco store or to petco.com.
Refunds for purchases returned to a Petco store will be issued as store credit. You will need to bring a
Returns to Store Receipt with you.
When returning an order purchased through Google Checkout to petco.com, the applicable credit will be applied to your original form of payment from Google. Please follow the instructions on your packing slip.
Please call Petco.com Customer Relations at 877-738-6742 for information about how to return product.
View full Return Policy
Cancellation Policy
After an order is placed through Google Checkout, it cannot be modified. An order may be cancelled if it has not yet been sent to our warehouse for processing. Please call petco.com Customer Relations at 877-738-6742 to find out if cancellation is possible. If you wish to place a new order using Google Checkout, you will need to return to our web site and select the Google Checkout option from your Shopping Cart. For your security, we are unable to place orders on your behalf using Google Checkout.
Restrictions
The following services are not available if you complete your order using Google Checkout:
- Redemption of Petco Gift Cards, Petco eGift Cards or petco.com Online Gift Certificates
- Gift Messaging
- Shipping to P.O. Boxes
- Repeat Delivery Service
- Returns to Petco stores for refunds (items may be returned for store credit)
- Other payment methods offered by petco.com
The following products are not available if you complete your order using Google Checkout:
- Live Fish & Rock
- Online First Aid Course
- Donations
- For Infinity Pet Memorials
- Milano Monuments Pet Memorials
- Products shipped via White Glove Delivery Service
