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Gift Card Terms of Use
Your use of a Petco Gift Card constitutes acceptance of these terms:
  • Petco Gift Cards may be redeemed in our stores or on petco.com.
  • The purchaser will need to be registered with Petco.com to purchase a Petco Gift Card online and the recipient will need to be registered with petco.com to redeem it online (registration not required to redeem in stores).
  • Gift Card purchase on petco.com does not count toward minimum purchase requirement to earn promotional discount.
  • Gift Cards are like cash and cannot be returned. Gift Cards are not replaceable if lost, stolen or destroyed.
  • Gift Cards are mailed free of charge via standard shipping separate from any merchandise. To allow for custom messages with each Gift Card, each card is sent in a separate envelope (i.e if you order five cards, you will receive five envelopes). You may also choose to expedite a shipment for an additional fee of $6.00 per card (not available to P.O. Boxes). Standard shipments of Gift Cards usually arrive in 7-10 business days. Expedited shipments of Gift Cards are shipped via FedEx Express 2-Day Delivery.
  • Sales tax is not charged for Gift Cards.
  • A Petco Gift Card may be applied toward the purchase of any items on petco.com except donations, backordered items, or the purchase of another Gift Card.
  • The value of the Gift Card is applied to the total purchase, including shipping and tax. Gift Cards cannot be redeemed for cash, except where redeemable by law.
  • The recipient must retain the Gift Card and PIN for future use, if an unused balance remains.
  • Petco is not responsible for Gift Cards that are undeliverable, delayed or not received as a result of inaccurate information, including physical address.
  • Orders are subject to verification of payment information.
  • Gift Cards can be purchased in Petco stores, Unleashed by Petco stores, online and other select retailers. Petco is not responsible for Gift Cards purchased through a third party with which Petco is not affiliated.