Petco people are always eager to hear what you have to say, help with any problems, and answer your questions!
Please click below for an online form to contact Petco. This helps us get your questions or comments to the correct department and respond as quickly as possible.
Email questions or comments about your order, or call us at 877-738-6742 (Monday - Sunday 5 am-9 pm PT).
You may check the balance of a gift card at any Petco store location, online
, or by calling the Petco Gift Card Hotline at 800-853-7055.
Email program questions, reward status inquiries and comments about our Pals Rewards Program, or call us at 888-824-PALS(7257) (Monday - Sunday 5 am-9 pm PT).
Email questions or comments about your local Petco store, or call us at 888-824-PALS(7257) (Monday - Sunday 5 am-9 pm PT).
Email comments and suggestions about products we carry or products you'd like to see us carry.
Email comments and questions about your pets and ours.
Email comments about our emails or online Newsletters.
Email comments about our company.
Interested in a career at Petco?